"Allan Pease is THE International expert on communication skills and body language." Herald Sun

As business owners, we are all aware that there is nothing more essential to running a successful business than understanding your customers and staff. In short, to understand all of the people you deal with in your every day transactions.
Effective communication skills within your business are a key to your commercial success.
We are thrilled to be able to offer you a presentation for business owners on this key skill-set from one of the World's BEST speakers on this subject.
Learn how to read your customers and staff and how to respond to their needs appropriately. Find out why men and women behave differently and how to deal with the opposite sex most effectively. And of course, be entertained by one of the world's best presenters!

Venue:	National Press Club - (The Telstra Room)
Date:	Thursday, 29th January, 2004
Time:	7.00am for 7.15am start due to finish by 9.00am
Cost:	$30 Members $55 Non-Members
RSVP:	Monday, 26th January, 2004
Membership:	For Membership Enquiries email suzanne@creativeknowhow.com.au or visit the web site at www.smallbusinessintelligence.com
Please book early to ensure a place & payment must accompany bookings.
To register for this breakfast please click here
Further enquiries can be made by phoning, 62580744 during business hours.